FAQ - Frequently Asked Questions

SHOPPING INFORMATION

WHAT SHIPPING METHODS ARE AVAILABLE?

UPS and USPS

CAN I SEND A GIFT TO CANADA OR ANY OTHER INTERNATIONAL DESTINATION?

No, we do not ship internationally at this time.

CAN I SEND A GIFT TO ALASKA OR HAWAII?

Yes, you can mail a gift or order product to be delivered to any state within the US however shipping rates vary and restrictions apply for deliveries to Alaska, Hawaii, Puerto Rico, APO/FPO and US Virgin Island addresses.

WILL MY ORDER COME ALL IN ONE BOX?

If it is a large order it will more than likely arrive in 2 or more boxes.

WILL I RECEIVE SHIPPING INFORMATION ONCE MY ORDER HAS SHIPPED?

If you have given an email address during check out, you will receive an email confirmation of your order. Once your order has shipped, you will receive a shipping confirmation with tracking information specific to your order.

CAN I SHIP TO A PO BOX?

We partner with USPS for standard delivery. Please provide both physical and PO Box address information if both are available. Your carrier will be indicated on your shipment confirmation.

HOW DO I MAKE A RETURN OR EXCHANGE?

All information of returns and exchanges at

PAYMENT INFORMATION

WHAT PAYMENT METHODS ARE ACCEPTED?

Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.

I AM HAVING DIFFICULTY CHECKING OUT ONLINE, WHO DO I CONTACT ?

If you are having difficulty placing an order and checking out online, please send an e-mail at info@garisar.com

HOW CAN I CANCEL MY ORDER?

If you need to cancel an order, please send an e-mail at info@garisar.com

ORDERS AND RETURNS

HOW DO I PLACE AN ORDER?

You can place your order online via our website or Amazon Marketplace

HOW CAN I CANCEL OR CHANGE MY ORDER?

If you need to cancel an order, please send an e-mail at info@garisar.com

I AM HAVING DIFFICULTY CHECKING OUT ONLINE, WHO DO I CONTACT ?

If you are having difficulty placing an order and checking out online, please send an e-mail at info@garisar.com

HOW CAN I RETURN A PRODUCT?

We have a 30 day money back guarantee return policy for all product accompanied by a receipt.All details at https://garisar.com/delivery-and-returns